Case Studies

For a leading brokerage company ASA developed a variety of applications including:

• Voice Quotes
• Speaker Verification
• Insurance Quotes
• Account Information

These service applications helped our client save over 2.5 million dollars per year.

A leader in the Cable Television industry enlisted ASA's services to develop a cable service and billing application utilizing advanced speech recognition. This system allows the caller to:

• Order services
• Check account information
• Pay bills
• Schedule service appointments
• Locate payment centers

These speech-based services enabled our client to provide superior customer service, shorten the duration of calls, and significantly reduce telecommunication costs.

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