ASA Solutions, Inc. is an Arizona-based systems integrator specializing in Contact Center technology. Since 1995, ASA has been providing IVR Touch Tone, Advanced Speech Recognition, and CTI applications to companies throughout North America and the World. ASA has considerable expertise on industry-leading IVR platforms from Nortel, Avaya, Intervoice, and Envox – and on open systems using VoiceXML and SALT. ASA is partnered with Nuance and SpeechWorks, the industry leaders in Speech Recognition Technology.

ASA has developed hundreds of self-service applications for financial institutions, public utilities, governmental organizations, telecommunications companies, healthcare companies and others. ASA provides complete solutions, including requirements, design, development, testing, service level agreements and end-to-end project management. We have developed tools and techniques that enable us to build high quality applications quickly and cost effectively. ASA prides itself on delivering the finest customer experience possible, and can work effectively with clients on fixed bid projects, T&M engagements, monthly retainers, and Service Level Agreements.

Working with our clients, ASA develops self-service solutions that provide new revenue streams, reduce costs, and increase end-user satisfaction.

A Partial List of Clients Includes:

• Comcast
• Cable and Wireless-UK
• Pacific Bell Information Systems
• Chase Bank
• CSG Systems
• Unisys New Zealand
• CVS
• Charles Schwab & Co.
• Bank of America
• Wells Fargo
• Certegy
• Tampa Electric Company
• Nevada Power
• Mitsubishi Motors
• Occidental Insurance
• Alaska Airlines

Back to top