Interactive Voice Response (IVR) System Solutions

ASA Solutions enables its clients to improve profitability and overall efficiency by providing highly targeted self-service Speech Recognition Solutions for contact centers. Our IVR system employs the very latest in IVR technology such as VXML Open Standards Telephony Servers, Advanced Speech Recognition (ASR), Interactive Voice Response (IVR), and Text-to-Speech (TTS).

ASA combines the “best in class” technology from market leaders in open platforms, advanced speech engines, and Voice Response Interactive applications for our total solution IVR system platforms. Our development expertise also includes Genesys, Intervoice, Avaya, Nortel, and Envox.

ASA offers fully customized Voice Response software. ASA consults and gathers requirements, completes the design, develops and deploys the IVR system application on-site or through a hosting service, while managing the entire IVR software project.

ASA Interactive Voice Response (IVR) helps Mitsubishi rev up customer service.
Last year, Mitsubishi once again sought ASA Solutions' multivendor integration expertise to further enhance its customer service capabilities.

Read More at IVR NEWS

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IVR System & Specializing In

• Interactive Voice Response (IVR)
• Automatic Speech Recognition
• Voice eXtensible Markup Language (VXML)
• Computer Telephony Integration
• Text-to-Speech
• Web Services
• Solutions Integration
• Support Services

888.706.4272 toll free
480.922.9536 fax
8040 E. Morgan Trail, Suite 21
Scottsdale, AZ 85258