ASA Solutions + Cisco

Cisco Systems, Inc. is engaged in designing and selling a range of technologies that power the Internet. The company has integrated its platforms across networking, security, collaboration, applications and the cloud.

We help clients procure, implement and maintain their Cisco Contact Center solutions tailored for their specific needs.

ASA Solutions has a proven track record as an excellent provider of advisory, consulting, and implementation services for Cisco Contact Center.

The ASA Solutions team collectively has over 20 years experience working with Cisco's Contact Center solution suite

Unified Contact Center Enterprise (UCCE)

• CVP-based Queue & IVR
• IPIVR-based Queue & IVR

Packaged Contact Center Enterprise (PCCE)

• CVP-based Queue & IVR Only
• Single Physical 2RU Server for all Telephony and Contact Center software

Unified Contact Center Express (UCCX)

• Basic Contact Center, based on IPIVR

Webex Contact Center (WCC)

Webex Contact Center Enterprise (WCCE)