AWS & Amazon Connect Case Studies

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Amazon Connect

Source Consulting

Building Better Customer Relationships with Amazon Connect

Source Consulting is professional services organization who identified an opportunity to migrate from their existing contact solution. In partnership with ASA Solutions, they migrated their contact center to Amazon Connect, allowing them to modernize their contact operations and better foster the relationships that drive their business.

Managing Customer Interactions with Amazon Connect

TouchWindow is a leading provider of interactive touch screens, touch computers, and touch-based POS equipment. Engaging ASA Solutions for support in migrating to Amazon Connect enabled them to enhance their customer service capabilities, improve efficiency, and reduce costs.
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