Go Ahead. Be Choosy.

Prefer an end-to-end solution? Never settle for less than best-in-breed? We're glad to meet you at your vendor—or vendors—of choice.

Avaya
  • Avaya CMS (Certified)
    • Custom Data Integrations & Reports
    • New Installs, Upgrades & Migrations
    • Maintenance, Support & Training
  • Call Center design, vector design and advocate specialist
  • Avaya Experience Portal (Certified)
    • Orchestration Designer (Certified)
    • Proactive Outreach Manager (Certified)
  • Avaya Breeze (Certified)
  • Other Products: ABRE, DSS, ICR
ServiceNow
  • CSM, ITSM, ITOM, ITBM & HR Implementations
  • Third-party app integrations and business app development
  • Chatbot, Mobile Apps, and Enterprise Mobile integrations
  • Customized Services Offering
Cisco
  • Cisco Voice Portal
  • Cisco Unified Call Studio
  • Cisco Unified and Packaged Contact Center Enterprise (UCCE/PCCE) IVR Solutions implementation and maintenance.
  • Solution Validation Services (SVS) for UCCE and PCCE Integrations.
  • Network Monitoring Services (NMS)
Genesys
  • PureCloud
  • PureConnect
  • PureEngage
  • IVR Development
  • Custom Integrations
NICE
  • Analytics Support
  • Integration Support
  • Robotic Process Automation
Calabrio
  • Integration Support
* * *

This is How We Do It

Why should you have to choose between depth vs breadth of experience? Let us lead the way into your new technological frontiers.

Application Development
  • Platform Specific IDEs
  • Native Languages (VXML, Java, etc)
Host Integration
  • Web Services (Java, JSON, etc)
  • Proprietary backend systems
Microsoft Technologies
  • Microsoft Dynamics
  • .NET
  • Sharepoint
Linux Enterprise Technologies
Including Red Hat Enterprise Linux
  • Certified Solutions
  • Custom Implemenations
Cloud Technologies
  • Amazon Web Services
  • Microsoft Azure
  • Google Cloud Platform
Advanced/Emerging Technologies
  • IoT
  • Artificial Intelligence
  • Machine Learning

Data Management

  • Relational Databases

    • MySQL
    • Oracle
    • PostgreSQL
    • MariaDB
    • Table design

  • NoSQL / Document Databases

    • MongoDB

  • Information Development

    • Custom reporting
    • Dashboard creation
    • Reporting best practices

Open Source Technologies

  • Languages

    • Java
    • JavaScript
    • Scala
    • Python
    • C++
    • PHP
    • Perl
    • ColdFusion
    • Erlang
    • Shell Scripting
    • jQuery
    • Swift
    • Go

  • Platforms and Frameworks

    • Solr
    • iOS
    • Android
    • Spring
    • AJAX
    • Node.JS